Privacy Policy
Effective Date: September 1, 2024
Last Updated: April 12, 2025Renovate Reach ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information. By using our services, you agree to the practices described below.
1. Information We Collect
We may collect the following types of information when you interact with us:
Personal Information: Name, phone number, email address, and any details you provide when booking an appointment.Appointment Details: Information related to scheduling and reminders for your booked calls.Website Usage Data: Data collected through cookies, tracking tools, and analytics to improve website performance and user experience.
2. How We Use Your Information
We use your information to:
Send appointment confirmations and remindersRespond to inquiries and provide customer supportEnsure compliance with legal obligations
We do not use your information for promotional or marketing purposes.
3. Sharing of Information
We do not sell, rent, or share your personal information with third parties. Your information is only disclosed when required by law (e.g., valid legal requests or court orders). All SMS opt-in data and consent information are kept strictly confidential.
4. Data Security
We implement appropriate security measures to protect your personal data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure.
5. Your Choices & Rights
Opt-Out: You may opt out of appointment reminders by replying "STOP" to any SMS or by contacting us.Access & Correction: You may request access to your personal data and request corrections.Cookies: You can adjust your browser settings to refuse cookies; note that this may affect website functionality.
6. SMS Communications & Consent
If you opt in to receive SMS messages from Renovate Reach, you consent to receive texts only related to your appointments. Message frequency may vary based on your interactions with us.
Opt-Out: Reply "STOP" to unsubscribe at any timeSupport: Reply "HELP" for assistance or contact [email protected] & Data Rates: Standard carrier rates may apply
7. Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated Effective Date.
8. Contact Information
If you have any questions about this Privacy Policy, please contact us:Renovate Reach
John Lopez
📧 Email: [email protected]
🌐 Website: www.renovate-reach.com